Frequently Asked Questions

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In order to withdraw your cryptocurrency smoothly, please follow the steps below:

1. Fix your wallet address before first withdrawal: Before making your first withdrawal, please confirm and fix your crypto wallet address with the official customer service of the offer.

2. Make a request:

   • Tap the “Wallet” function.
   • Select “Send Money”.
   • Select the wallet address and transaction type.
   • Enter the withdrawal amount.
   • After you submit the request, the system will send you a cell phone or email verification code, or ask you to authenticate using Google Authenticator.
   • After verification, please be patient and wait for the withdrawal process.

3. Withdrawal processing: If you have not received your payment after submitting your withdrawal request for a long time, we recommend you to contact the official customer service of the offer, and we will have someone to help you to solve any problems.

1.Select transaction type

In your own wallet, select the appropriate currency type, e.g.TRC20,ERC20orBSC. These options represent different regional chain network connections, each with its own features and benefits.

2. Generating a stored value address

After selecting a transaction type, the system will automatically generate the corresponding cryptocurrency stored value address. Please make sure you duplicate the address to avoid loss of funds.

3. Stored Value

Paste the copied stored value address into the exchange or cold wallet you are using to initiate a transfer. Please note that the speed and cost of blocking this item may vary from region to region.

4. Transaction Confirmation

The speed of transferring encrypted goods depends on the status of the network in the selected region. If you have not received your stored value for a long time, we recommend you to contact the official customer service for assistance.

In order to ensure the success of your Crypto Wallet address, please follow the steps below:

1. Contact Preferred Towers Customer Service: Through Preferred Towers’ official messaging software customer service, provide your crypto wallet address and select the type of exchange object.

2. Confirmation and verification: Customer service will confirm the address and transaction type with you and send a verification code to your account within the promotional platform.

3. Complete the binding:

   • Log in to the Preferred Site, click on the Member’s Menu in the upper right corner, and select “Messages”.
   • In the “Message” center, find the message sent by customer service and reply with the verification code.

At Preferred Casino, you don’t need to provide personal identification or billing information. Simply continue to keep your cell phone number or email address and cryptocurrency wallet address correct and enjoy the games in your country.

Security Tips:

• Official Customer Service Contact: Privilege’s official customer service will contact you via the official messaging software and will not require you to provide personal identification or legal counsel information.

• Confirmation of the stored value address: Please make sure to use the official wallet address that you generated on the Tower website to top up, and avoid using unofficial addresses to ensure the safety of your funds.

• Precautionary measures: Please be wary of any impersonation of the official customer service requesting you to provide sensitive information or conduct suspicious operations. If in doubt, please contact the official customer service directly for confirmation.

By following the above guidelines, you will be able to enjoy the gaming experience brought to you by Preferred Casino with peace of mind.

At Preferred Casino, members can make cryptocurrency deposits or withdrawals without having to fulfill any wagering stream requirements, providing you with a more flexible entertainment experience.

Note:

• Bonus: If you have received a bonus that is subject to wagering flow requirements, you must complete the corresponding wagering volume in accordance with the program for that activity before you can withdraw it.

For more information, please refer to the official Uta Casino account and enquiry page.

At PromoCity, lead the cryptocurrency era with manual payments depending on the selected regional chain network in the following form:

• TRC20 (The Exchange Network): 2 USDT per transaction.
• ERC20 (Ether Network): 8 USDT per transaction.
• BSC (Wallet Smart Chain): 1 USDT per transaction.

Please note that Uta Casino does not accept handling fees as a percentage of the member’s withdrawal amount and only accepts the fixed amount of handling fees listed above.

If you are unable to access this application, please try to re-register, otherwise it may be due to one of the following reasons:

SMS encoding:

1. Telecommunication provider settings: Some telecommunication providers may block strangers from communicating.

   • Solution: Check if there is a bug in your telecom provider and try to turn it off.

2. Cell phone message or web page problems: Poor messages or inability to send messages to recipients.

   • Solution: Retrieve the authentication code in a good messaging environment.

3. SMS blocking settings: The phone may have an incoming call or SMS blocking application installed (e.g. Whoscall), or unfamiliar SMS blocking turned on.

   • Solution: Confirm and turn off the relevant blocking settings.

Email verification code:

1. Incorrect e-mail address: Verify that the e-mail address you entered is correct.

   • Solution: Check and correct the e-mail address.

2. Email Category Folder: Verify that the email may be categorized in the “Spam” or “All Mail” folder.

   • Solution: Check these folders.

If you have tried the above methods and still cannot receive the verification code, we recommend you to contact our official customer service, we will have someone to help you to solve the problem.

To enhance the security of your account and simplify the authentication process, you can choose to use Google Authenticator (GA) for secondary authentication. With GA, instead of receiving a verification code via SMS or email, you can simply use the six-digit verification code generated by GA to request authorization.

How to qualify Google Authenticator to Optimum Tower:

1. Download the Google Authenticator app:

   • Go to your mobile app store (e.g. Google Play or App Store), search for and download “Google Authenticator”.

2. Log in to your Youta account and enter your security settings:

   • Log in to the Preferred Site with your account number.
   • Click on your avatar in the upper right corner and select “People Center”.
   • In your Personal Center, select “Number Security” or “Security Settings.

3. Enable Google Authenticator:

   • On the Security Settings page, find the “Enable two-step authentication” or “Strict Google Authenticator” option and click on it.
   • You will see a QR Code and a string of keys.

4. Add a password to Google Authenticator:

   • Launch the Google Authenticator app.
   • Tap Start or Start Settings.
   • Select “Scan Terms” and scan the QR Code on the offer page with your phone, or select “Enter Coins Manually” and enter the coins provided.
   • Set a name for your tower account (e.g. “Tower Account”) and click “Done”.

5. Complete the binding and test:

   • After completing the above steps, your offer number has been successfully confirmed with Google Authenticator.
   • When you are not in the process of withdrawing the offer, click to start Google Authenticator and enter the six-digit authentication code currently displayed to complete the authentication.

Notes:

• Continuing Preservation Measures GA has been able to receive SMS and email authentication normally, so please pay attention to the problems encountered during the process.
• If you encounter difficulties or have any questions during the process, please feel free to contact Customer Service and we will have someone to help you resolve the issue.

With Google Authenticator, you can enjoy more convenient and secure authentication to further protect your account.

If you plan to travel to the country, please note that it may not be possible to accept SMS authentication codes and it is recommended that you use the secondary authentication feature of Google Authenticator (GA) provided by the offer. You can then authenticate yourself at any time in the future by generating a six-digit authentication code via GA, ensuring security and convenience.

How to use Google Authenticator:

1. Download the Google Authenticator app:

   • Go to your mobile app store (e.g. Google Play or App Store), search for and download “Google Authenticator”.

2. Log in to your Youta account and enter security settings:

   • Log in to the Preferred Site with your account number.
   • Click on the portrait in the upper right corner and select “Authenticate Again”.

3. Enable Google Authenticator:

   • On the Authentication page, click Enable Authentication.
   • You will see a QR Code and an authentication key.

4. Add a password to Google Authenticator:

   • Launch the Google Authenticator app.
   • Tap Start or Start Settings.
   • Select “Scan criteria” and scan the QR Code on the offer page with your phone, or select “Enter key manually” and enter the provided authentication key.
   • Set a name for your tower account (e.g. “Tower Account”) and click “Done”.

5. Complete the binding and test:

   • After completing the above steps, your offer number has been successfully confirmed with Google Authenticator.
   • When you are not in the process of withdrawing the offer, click to launch Google Authenticator and enter the six-digit authentication code currently displayed to complete the authentication.

Note:

• After activating GA, you do not need to send SMS or email again to receive the authentication code, just send a message to solve the authentication difficulties.
• Please make sure to complete the detailed settings of GA before you go abroad to confirm the usage.
• If you have any questions about the sign-in process that you have not yet done, please contact us and offer us a discount, and we will do our best to help you.

With Google Authenticator, you can easily and securely authenticate your Miami Law Enforcement discount number without worrying about your identity.

You can log in and click the member menu on the top right, select “Member Center”, and view the detailed member level list and promotion rules on this page. If you have any questions about the upgrade rules, we suggest you contact our official customer service and we will have someone to help you.

If you are unable to locate the Member Center, please select the item, which may be an update or adjustment introduced through the website. It is recommended that you contact the official customer service directly for the latest membership level information and assistance.

If you need assistance in visiting our website and finding a specific game venue, this may be due to the following reasons:

1. Regional Restrictions:Other games on offer may be restricted due to regional regulations or policies, i.e. open in a particular country or region.

2. Site Description Adjustment:The site may have been upgraded or maintained, resulting in a change in the location of the game gallery.

Suggested Solution Steps:

• Using a VPN:You can try using a VPN service to set your virtual location to the region where the game is open. After using a VPN, go back to the service provider’s website and reorganize the page to see if you can ask for the game.

Notes:

• Connection Quality:The use of a VPN may affect the speed and stability of your connection, depending on the VPN service provider you choose.

• Compliance:Please ensure that you comply with local laws and regulations when using a VPN and respect the terms and conditions of the offer.

• Official Customer Service:If you encounter difficulties during operation or have other questions, we recommend that you contact our official customer service. We will have someone to help you solve your problems and provide you with the latest information about the game.

We hope that the above information will help you to successfully consult the required game fields and enjoy the preferential entertainment services.

Promotions is Promoter’s double rebate system, designed to increase interaction and feedback between members. By inviting new members to join via your promoter share link, you will not only earn the rebates generated by our bets, but also enjoy rebates on your own games. Please make sure that the percentage of the rebate increases according to your membership level and that there is no limit to the amount that can be rebated.

How to use the offer:

1. Get the offer link:

   • Log in to your tower and click on the Membership tab in the upper right hand corner.
   • Select “Priority Sharing” to see your link.

2. Share the link to invite your friends:

   • Copy the link to your offer and share it with friends via social media, messaging or other means.
   • When your friend clicks on your link to register and place a bet, you’ll receive a corresponding refund.

3. Check the refund amount:

   • On the Share Offer page, you can view information about the wagers placed by members of your linked registrations and the rebates you’ve earned.

For further information on shipping methods or if you have any other questions, we recommend that you contact our official customer service team who will be able to assist you.

Note:

• The amount of your bonus will be determined by the amount of bets placed by your invited members and your membership level.
• Please abide by the terms and conditions of the offer and avoid using the promotional features.
• OFFER POLICY: Customer Service will help you resolve any issues you may have with the above process being shared.

Offer is a guarantee feature for crypto shipments provided by Offer, which allows you to transfer crypto shipments to the Offer platform and earn the corresponding interest return. If you change your mind about the term of your security deposit, you can also return the principal amount of your cryptocurrency and accumulated interest at any time.

The main features of the earnings:

• Flexibility: You can apply for the pledged cryptocurrency and its interest at any time without worrying about term limits.

• Interest Returns: By pledging, you can receive interest returns, which enhances asset appreciation.

Note:

• Announcement changes: Interest rates may be adjusted due to market conditions, we recommend you to pay attention to the official announcement of the offer regularly to get the latest information.

• Risk Warning: Existing pledges can generate income without the risk of market fluctuations. Please fully understand the related risks before proceeding.

For more information about the offer or operational guidelines, we recommend you to contact the official customer service, we will have someone to help you.

Our quality customer service is available 24 hours a day, every day of the year. You can contact us by visiting the following ways:

• Web-based customer service: Directly on the official website of the promotion, you can communicate with our customer service staff instantly.
• LINE Customer Service: Add the official LINE number of Youtube and ask us questions or seek assistance at any time.
• Telegram Customer Service: Join the official Telegram group of Youta to interact with our customer service team and other members.

Currently, our customer service support languages include Traditional Chinese, Simplified Chinese and English. No matter where you are in the world, you can always contact us for immediate and professional assistance.

The Preferred Platform primarily uses TEDA (USDT) as the currency for trading and settlement and does not involve any national fiat currencies. USDT is a fixed exchange rate pegged to the U.S. Dollar, and its price is usually maintained at around $1, but may fluctuate slightly. You can buy or sell USDT on an exchange or through other channels at a price determined by the prevailing market rate.

USDT Price Reference:

• According to CoinMarketCap, the current USDT price is around NT$32.77.

  CoinMarketCap

• Binance reports that the USDT price is around $0.999975.

  binance.com

Please note that the USDT price may vary depending on market demand and supply and exchange. It is recommended to check the current exchange rate and transaction fees before making a deposit or withdrawal operation to ensure the accuracy of the transaction.

You can visit the following steps to download the Coupon City mobile app:

1. Ask a question about the official website: Go to the official premium website by launching and opening a browser such as Safari, Chrome or Firefox on your computer.

2. Find the download link: On the home page of the website, click on the “Download App” link at the top.

3. Load and install: Follow the instructions on the website, load the installation file that applies to your installation, and complete the installation.

If you encounter any difficulties during your journey, please feel free to contact our customer service team, our customer service team is available all year round for free return and exchange, we will do our best to serve you.